Job Description:

Customer Sales Advisor

Full Time | 37.5 Hours per Week | Monday–Friday
Location: Nottingham
Salary: £26,436 (OTE with bonus £30k) + Bonus Opportunity

Are you a people person with a positive attitude and a desire to learn? Do you enjoy building relationships, working as part of a close-knit team and delivering excellent customer service?

We're looking for a Customer Sales Advisor to join a successful international business that supplies ingredients to customers across the globe. This is a fantastic opportunity for someone looking to build a long-term career within a supportive and stable organisation that is passionate about training and development.

Previous industry experience is not essential. We're looking for enthusiasm, a willingness to learn and someone who enjoys working collaboratively with customers and colleagues alike.

What You'll Be Doing

• Managing a portfolio of existing customer accounts
• Processing customer orders received via email and through the company website
• Building strong relationships with customers and understanding their needs
• Working closely with Account Managers to support sales targets and customer requirements
• Identifying opportunities to promote products to existing customers
• Providing a high level of customer service and administrative support
• Maintaining accurate records and updating internal systems
• Learning and working with the company's new ERP system

This is not a cold-calling sales role. The focus is on developing relationships with existing customers and ensuring they receive an excellent service.

What We're Looking For

• Strong communication and interpersonal skills
• A positive, enthusiastic and proactive attitude
• Willingness to learn and develop new skills
• Good attention to detail and organisational skills
• Confidence using IT systems and learning new software
• A team player who enjoys contributing to a positive working environment
• Customer service, administration or sales experience would be beneficial, but is not essential

What's On Offer?

• Salary of £26,436 per annum
• Bonus scheme with the potential to earn up to 20% additional earnings
• Regular bonus payments, with team members typically earning additional monthly bonuses
• 25 days holiday plus bank holidays
• Full training and ongoing development
• Supportive and experienced management team
• Friendly and inclusive working environment
• Opportunity to join a business with excellent staff retention and genuine career prospects

Working Hours 37.5 hours per week, Monday to Friday, working on a rotating shift pattern:

• 7:30am – 3:30pm
• 8:30am – 4:30pm

Apply Now If you're looking for an opportunity to join a welcoming team where attitude and potential are valued above sector experience, we'd love to hear from you. Apply today with your CV for immediate consideration.


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