Job Description:

This trainee role within an IT Support company offers a structured introduction to IT support and digital customer service. You will help support business users with everyday IT issues while building the foundation for a long-term career in the IT sector.

Duties:

• Act as first-line support for IT-related queries
• Assist users with basic troubleshooting of hardware and software
• Update and manage support tickets
• Communicate clearly with customers and internal teams
• Learn IT support tools and best practices

CANDIDATE REQUIREMENTS

• Interest in IT, technology, or digital careers
• Confident communication skills
• Basic IT knowledge or personal use of technology
• Reliable, punctual, and eager to learn
• No previous IT experience required