Job Description:

Location: Nottingham City Centre (NG1)

Contract: Fixed-term, 6 - 9 months

Hours: Monday to Friday, 9:00 am - 5:00pm, with one-hour lunch break

Working arrangement: Fully onsite

Salary: Up to £30,000

Astute Recruitment is working with a professional services business in Nottingham City Centre to recruit an experienced Credit Controller on a 6 - 9 month fixed-term contract. This is an opportunity for someone with strong communication skills, a confident telephone manner and experience managing outstanding payments to join a busy team and help maintain effective credit control processes. Ideally, you’ll be immediately available or on a short notice period.

The role:

As Credit Controller, your responsibilities will include:

• Proactively chasing outstanding invoices and payments using a diary management system.
• Contacting individual and business clients to confirm invoices have been received.
• Issuing payment reminders by email and through the relevant online systems.
• Taking payments over the telephone.
• Liaising with internal colleagues to investigate and resolve account queries.
• Following up outstanding queries to ensure timely resolution.
• Using Microsoft Word and Excel to support day-to-day activities.

About you:

We are looking for someone who has:

• Previous credit control or debt collection experience.
• Excellent communication skills and confidence speaking with customers over the telephone.
• A professional and persistent approach to chasing outstanding payments.
• Strong organisational skills and the ability to manage follow-ups effectively.
• Good working knowledge of Microsoft Word and Excel.
• The ability to work onsite in Nottingham City Centre, Monday to Friday.

Other roles you may have applied for: Sales ledger Clerk, Billing Clerk, Credit Control Clerk, Credit Control Administrator, Accounts Receivable Clerk, Sales Ledger Administrator, Collections Advisor